FREE STANDARD SHIPPING ON ALL ORDERS - AUSTRALIA WIDE
Shipping & Retruns Policy
Shipping & Returns
Shipping
TKO Outdoor send all orders through Australia Post.
Free standard shipping on all orders Australia wide.$10 flat rate fee option available for express shipping.
TKO Outdoor do not currently ship internationally.
Returns & Exchange Policy
TKO Outdoor has a 14 Day return (and refund) policy.
Unfortunately, due to hygiene standards TKO Outdoor cannot accept returns or exchanges for change of mind purchases on any used products, unless the product is faulty. To be eligable for a refund, your item must be unused and in the same condition that you received it. It must be in the original packaging and we also require receipt or proof of purchase. Once your item is received and inspected by TKO Outdoor we will send you an email to notify you that we have received your returned item. Once your refund has been approved, it will be processed immediately and a credit will automatically be applied to your original method of payment along with a notification that this has been processed.
For change of mind purchases (only on unused items), you will be responsible for paying all shipping costs in order to return your item, these costs are non refundable. If you are shipping an item back to us, we do recommend that you use a trackable shipping carrier or purchase shipping insurance.
If you believe that in an unlikely event an item you have purchased is faulty and or damaged please contact us immediately on tkooutdoor@gmail.com and we will do our best to solve your issue.
Have a question?
Please send us an email to tkooutdoor@gmail.com and be happy to answer any further questions.
Quick links
Contact us
tkooutdoor@gmail.com
About us
We're here to help you live the best life possible, outdoors!